Shipping policy

All orders are processed within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Please Note Custom orders will be processed within 5-7 business days

flat rate shipping: We offer $10 flat rate shipping to Australia. 

free shipping for orders over $100

currently not shipping international 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 3 days of receiving your shipping confirmation email, please contact us at lunacrystalcreations@outlook.com.au with your name and order number, and we will look into it for you.